Contact support
meandmedesign@163.com
Developer: Tao Shi. We read every message about technical issues, usability, and feature suggestions.
Import and OCR
What if a vocabulary sheet is not fully recognized?
A phrase or wrapped meaning is incomplete
Keep the photo straight, evenly lit, and include both the English and Chinese areas. Detected entries first appear in the review list. Check each one before adding it. For wrapped phrases, tap Edit in the candidate list and complete the entry.
Why is a candidate marked as a duplicate?
ClassWords ignores case, repeated spaces, and common hyphen differences, and checks both the permanent library and pending queue. The warning prevents accidental duplicates while still letting a parent review the source.
What if my list contains English only?
The app first checks its local dictionary. A parent may also enable online lookup in Settings. Only the English entry is sent to the dictionary or translation service, and the result still needs review.
Can I organize the library on a computer?
Yes. Export a CSV from the library editor, edit it in Excel, and import it again. Start with the blank template and keep the original column headings.
Library management
Organize vocabulary around your schoolwork
How do I distinguish units with the same name?
Create nested personal groups for grade, semester, and unit, or use your own names. Check the full destination path when adding words. Units under different parent folders may share a name. Built-in packs remain separate from personal groups.
How do I organize and sort multiple words?
Select multiple entries to move or categorize them together. Sort alphabetically, by import order, or by confirmation time; separate import batches follow their dates. Switch between detailed and compact word cards.
Why does a learning-category filter miss words?
Check the current folder, other filters, and each entry's learning-category labels. Version 1.1.4 fixes labels being lost during duplicate merging, but incorrect labels on older entries still need checking against the original worksheet.
Practice and plans
How do plans and answer history work?
Can I finish the selected words in one day?
Yes. Choose one or more groups and any needed filters, then set a one-day plan or adjust the daily word count. Version 1.1.4 does not enforce a fixed ten-word daily limit. Choose a workload that fits your review goal.
Why are meaning, spelling, and reading tracked separately?
Recognizing a word does not guarantee correct spelling or reading. Each skill has its own unfamiliarity and next review date. Learners can switch the order, but all assigned skills must finish before the session is complete.
Will a missed word return?
Yes. A mistake raises that skill's review priority. Same-day retries are limited so a session does not become exhausting. Unmastered skills return later in the session, in a future session, or on a dedicated mistake day.
Does changing a plan erase progress?
No. Every plan stores its own completion, answer history, and companion growth. Changing days or daily words rebalances future work without turning completed work back into unlearned work.
Why can the daily word count change?
The app recalculates from remaining words, mastery, mistakes, and days left. A difficult day may add future review or suggest extending the plan.
Backup and restore
How can I protect a carefully edited library?
Will an app update delete my library?
A normal update does not delete on-device data. Do not delete the app without a backup, because deleting an app also removes its local data.
What backup routine do you recommend?
Export a full backup after a large import or important edit. You may also save to your private iCloud Drive space, where the app keeps recent backups for recovery.
How do I move to a new device?
Install ClassWords on the new device, then choose a full backup in Settings or restore one from your private iCloud backup list. The app asks for confirmation before replacement.
Privacy and network
What data can leave the device?
Are school worksheet photos uploaded?
No. Photos are processed by on-device text recognition and are not uploaded to the developer's server.
Does the app record a child's voice?
No. The current version uses system speech synthesis to play words and does not collect or upload a child's voice.
What does online lookup send?
Online lookup is off by default. When a parent enables it, only the English entry being queried is sent. A child's name, birthday, results, photos, and complete library are not included.
Should I reinstall if a classroom connection fails?
First check that your device is signed in to an Apple Account, iCloud is available, and Settings has no outstanding account verification prompt. Retry later if availability is temporary. Do not sign out or delete the app to troubleshoot this. Send support your app version and full error screenshot if it persists. Local vocabulary practice remains available.